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ACH Specialist - Phoenix, Arizona or Salt Lake City, Utah

Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
052069 Requisition #

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development.  We’re dedicated to our clients, shareholders and to each other. At NBAZ, the possibilities are endless – come for the job, stay for a career.

National Bank of Arizona, a division of Zions Bancorporation, N.A., is currently accepting applications for an ACH Specialist in Phoenix, Arizona or Salt Lake City, Utah. The schedule will be Monday - Friday 7:30 am-4:00 pm MST during winter and 6:30 am-3:00 pm during summer.

The ideal candidate for this position will have the skills and experience necessary to:

  • Accurately perform functions related to ACH transactions in compliance with regulatory and bank policies and procedures.
  • Be responsible for daily Automated Clearing House Origination procedures, including processing ACH files from clients and internal systems; returns, reversals, rejects, death notification entries, reclamations, perform OFAC verification, process exception items, implement and maintain ACH contract setups for ACH Origination clients.
  • Pull and review daily reports, reconciliations and data entry in accordance with bank and regulatory guidance.
  • Be responsible to learn and understand Federal Regulation E, The Office of Foreign Assets Control (OFAC) and NACHA Operating Rules and Guidelines.
  • Manage workflow to optimize efficiency in day-to-day activities.
  • Identify customer and business partner needs using effective troubleshooting methods.
  • Perform transactional research, problem solving and some technical issues.
  • Provide outstanding customer service to bank clients and business partners.
  • Respond to inquiries both verbally and in writing.
  • Determine trends and variances in daily processing and identify areas in which positive changes can be made.
  • Perform other duties as assigned.
  • Requires High School diploma or equivalent and some experience with accounting, balancing, banking and electronic payment processing, ACH systems or other directly related experience.
  • A combination of education and experience may meet job requirements.
  • Basic knowledge of accounting, balancing, banking, electronic payment processing or other directly related.
  • Must have good research, customer service and communication skills, both verbal and written.
  • Ability to meet deadlines, resolve issues with assistance/direction.
  • Good PC skills.
  • Knowledge of ACH systems helpful.

To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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Zions Bancorporation d/b/a National Bank of Arizona