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Information Systems & Technology
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Enterprise Technology Operations
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057285 Requisition #

Zions Bancorporation is seeking Full Stack Observability Engineer to join our team and take our observability to the next level. You will work with infrastructure leaders and engineers, Enterprise Architects, Information Security teams, banking system owners, and other technology stakeholders to provide enterprise class observability for the bank’s platforms. The Observability Engineering team oversees platforms that enable our Site Reliability Engineers, Business Analysts and other stakeholders to understand the health and performance of their services.  We are looking for someone who will play a lead role in our observability tools.  As a member of the Observability team, you will help us to enable the organization to utilize logs, metrics, and traces combined with AI and MLOps event management layers.

 

Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

 

Zions Bancorporation is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future, DEI and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

 

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

 

The Observability Engineer plays a key role in:

  • Network Performance Monitoring (NPM)

  • Application Performance Monitoring (APM)

  • Simple Network Management Protocol (SNMP)

  • Cloud Native monitoring tools such as Sensu, Grafana, Sysdig

  • Log aggregation and analytics platforms

  • Java Performance

  • Active and passive user experience monitoring solutions

  • Python coding

  • CI/CD pipelines

  • Legacy infrastructure as well as cloud/container/virtualized environment monitoring

  • Event Management (as defined by ITIL)

 

Other Responsibilities:

  • 24/7 Oncall rotations for observability platform support

  • Lead community of practice for observability to increase awareness and drive adoption of our observability platforms

  • Work with the team in support of critical business functions to meet organizational objectives

  • Ensure the solutions meet the requirements of all stakeholders including business, technology, risk, and operations, with a secure, accurate, available, and compliant technology solution

  • Manage vendor relationships, as needed, ensuring the vendors’ performance and contributions align with organizational objectives and strategy

  • Assist in managing the total cost of ownership of the platform including hardware, software, licensing and professional services of the solutions

 

Technical Experience and Qualifications:

  • 6+ years’ experience working with monitoring/observability platforms and interacting with relevant vendors from those fields.

  • General understanding of DevOps and Observability principles and practices

  • Excellent analytical, interpersonal and communication skills, both verbal and written. Must be able to communicate effectively with senior business and technical management, vendors, and team members.

  • Proven ability to identify, analyze and solve problems through close attention to detail

  • Excellent leadership, design, and organizational skills.

 

Preferred:

  • Experience with and exposure to cloud ready and cloud native contexts, both using on-prem technologies (e.g. OpenShift) as well as public cloud service (e.g. Azure, AWS, IBM, GCP)

  • Machine Learning and AIOps technologies experience

  • Experience managing complex platforms, processes, and tools.

  • Strong working knowledge of financial/banking systems preferred.

  • Requires a bachelor’s degree in Computer Science, Information Systems or other related degree.

A combination of education and experience may meet requirements.

 

Location: This opportunity is located in our brand-new Zions Technology Center or remote within the continental Unites States. We have a hybrid (in office/remote) schedule if you are within the Salt Lake area.

Salary Range – depends on experience: $100,000 - $140,000

Bonus: This position may be eligible for a discretionary bonus

 

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

 

To review our Benefits Summary click here.

 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

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National Bank of Arizona a division of Zions Bancorporation, N.A. Member FDIC